Web Design Tri-Cities WA — Richland, Kennewick, Pasco

Douglas Gorden Jr provides web design services for small businesses in the Tri-Cities (Richland, Kennewick, Pasco, West Richland) and surrounding Benton and Franklin counties — about 80 miles west of Moses Lake along I-90 / US-395. As a Moses Lake-based designer with deep service-area roots in central Washington, Douglas helps Tri-Cities businesses launch and grow with websites that actually rank locally, convert visitors, and integrate with the marketing systems they already use. The Tri-Cities economy is anchored by the Hanford Site, the wine industry (more than 200 wineries in the surrounding valleys), agriculture (potatoes, asparagus, apples, cherries), healthcare (Kadlec, Trios, Lourdes), and a growing tech sector near Pacific Northwest National Laboratory — making it a strong fit for a designer who understands both the technical and the rural side of Washington business.

Why Tri-Cities businesses choose an out-of-town designer

Tri-Cities has plenty of local designers. The reason small business owners reach out to Douglas is usually one of three things:

1. Specialty work the local market doesn’t always do well — direct-response landing pages, AI-augmented client portals, custom WordPress with REST-API integrations, or sites that need to play well with GoHighLevel and other CRM workflows.
2. Lower overhead, no markup on retainer — solo small-business operators often prefer a single flat-rate engagement with one person, not an agency quoting 30–50% higher for the same work.
3. Independent perspective — Douglas doesn’t depend on any single Tri-Cities industry vertical, so the advice he gives isn’t biased toward what would lock a client into a long retainer.

If you need a website that does specific things — captures leads, integrates with your CRM, ranks for “your-service your-city” searches — that’s the lane where a Moses Lake / Tri-Cities remote engagement works well.

Services for Tri-Cities businesses

• Custom WordPress design & development — hand-coded themes, full schema markup, Rank Math or Yoast SEO, conversion tracking, and Core Web Vitals in the green.
• Service-business websites — HVAC, plumbing, electrical, dental, legal, medical, landscaping, pest control, etc. Built around local SEO, Google Business Profile, and call tracking.
• Restaurant & winery websites — Tri-Cities is surrounded by more than 200 wineries; tasting-room booking flows, event calendars, and wine-club integration are core competencies.
• Agricultural & farm-business sites — producer directories, CSA signups, irrigation/equipment e-commerce, B2B procurement pages.
• Healthcare and clinic sites — HIPAA-aware forms, provider directories, appointment-booking integration (Trios, Kadlec, Lourdes-affiliated practices).
• Hanford-adjacent contractors & consultants — small businesses supporting the DOE complex with proposal-style sites, credentialing, and capability statements.
• AI workflow automation — lead routing, follow-up sequences, document generation, internal knowledge bases — built on tools like Make.com, n8n, and GoHighLevel.
• Local SEO & content — schema markup, llms.txt, sitemap tuning, Google Search Console, Bing Webmaster, monthly reporting.

How the engagement works

The Tri-Cities engagement is identical to how Douglas works with Moses Lake, Wenatchee, and Ellensburg clients: a discovery call, a fixed-price quote, weekly milestones, and direct Slack/phone access throughout. Most projects are 4–8 weeks from kickoff to launch. Hosting, maintenance, and AI-retainers are monthly recurring; build work is one-time.

Douglas does all work himself — no subcontracting, no junior staff, no offshore handoff. When you hire him, you’re hiring the person who writes the code, designs the layout, and shows up on the call.

What Tri-Cities-area businesses typically pay

Honest pricing depends on scope, but typical ranges Douglas has delivered in the last 12 months:

• 5-page starter site (service-business landing + about + services + gallery + contact): $1,800–$2,800
• 10–20-page WordPress site with custom schema and CMS: $3,500–$6,500
• E-commerce (WooCommerce or Shopify) with custom product config: $4,500–$9,500
• CRM/automation integration (GoHighLevel, Make, n8n): $1,200–$3,500 add-on
• Monthly AI retainer (AI agent builds, lead routing, content systems): $400–$1,800/mo

These are working numbers — actual scopes and prices depend on what you need. A free 30-minute discovery call is the fastest way to get a real number.

Frequently asked questions

Do you travel to Tri-Cities for in-person meetings?

Yes — Douglas drives over from Moses Lake about once a month for on-site discovery, photography, and project kickoff. Most of the engagement is remote (calls, screen-share, Slack), but the first meeting and the launch meeting are in person whenever possible.

Can you serve clients in Benton City, West Richland, Prosser, or Finley?

Yes. The Tri-Cities metro includes the whole Benton–Franklin county area; anywhere within ~45 minutes of Richland is in the normal service radius. Prosser, Benton City, and Finley all have active agricultural and small-business clients who work with Douglas remotely.

What if I already have a website I just need updated?

Most Tri-Cities clients come to Douglas with an existing site that needs a refresh, not a full rebuild. Engagements of that type typically run $800–$2,500 depending on the number of pages, content, and any redesign work.

Do you handle hosting, security, and backups?

Yes. Managed WordPress hosting on Hostinger is included in monthly retainers; backups, security patching, uptime monitoring, and SSL renewal are all part of the standard package. You never have to think about it.

Do you build on Wix, Squarespace, Webflow, or Shopify?

Mostly WordPress, but yes — if the project calls for Shopify (e-commerce), Webflow (design-led brand sites), or Squarespace (simple brochure sites), Douglas has shipped on all three. The platform choice depends on the business goals, not on personal preference.

How fast can you start?

Most Tri-Cities engagements kick off within 2–3 weeks of contract. Faster starts are sometimes possible — depends on the project queue. Reach out and Douglas will give you a real answer.

Ready to talk?

The fastest path is a free 30-minute call. Douglas will listen, ask the right questions, and give you a fixed-price quote on the spot. Reach out via the contact form, or call directly at (509) 540-9398.