Moses Lake, Washington

Douglas Gorden Jr.

AI automation, agent development, and websites that work for small business — built in Central Washington since 2003.

509-230-4576 Grant County, WA gordenwebdesign.com

About

Twenty-three years of solving technology problems for people who don't have an IT department.

I've run Gorden Web Design & Computer Repair since 2003, building websites and fixing machines for small businesses across Grant County. Over the past year my focus has shifted hard toward applied AI — building agents, custom Claude Skills, MCP servers, and generative-AI applications that do real work rather than demos.

That sits on a long foundation: WordPress development, SEO, e-commerce, hosting infrastructure, and enterprise data center operations. What ties it together is translation — taking what the technology can actually do and turning it into something a business owner can use without needing to understand any of it.

AI & Automation · 2025–2026

Built and deployed, not just evaluated.

Everything below is work I've personally shipped, integrated, or published. Where there's a public write-up, it lives in the Learning Center.

Agent Development

  • Hermes Agent — deployed and configured the self-improving autonomous agent; documented its tool and plugin architecture, integrated it with a GoHighLevel CRM and with NotebookLM, and published a public setup tutorial.
  • Claude Skills & MCP servers — authored custom Skills and Model Context Protocol integrations, including a live WordPress/WooCommerce storefront connection.
  • Agentic Agent OS — researched and built a Next.js agent-operations dashboard with a written architecture report.

Applications Shipped

  • Membership web app — full build on Abacus.AI with inventory management, gallery, blog, Stripe subscription billing, and buyer wishlist matching.
  • AdGenius — product URL to finished video advertisement, using Gemini 3 and Veo 3.1.
  • VidScribe AI — video transcription and content analysis with Google Search grounding.
  • PodMaster AI — print-on-demand design automation pipeline.

Automation & Data

  • Workflow — Make.com, Airtable, Firebase, Supabase.
  • Data extraction — Apify for web scraping and structured collection.
  • Model routing — OpenRouter across 300+ models, no vendor lock-in.
  • Prompt engineering — maintained prompt libraries for image generation, product design, and code assistance.

AI Media

  • Video — HeyGen, Seedance 2.0, Descript transcript-based editing.
  • Image — Gemini, Nano Banana, Artlist.
  • 3D — Meshy generative modeling.
  • Research — NotebookLM as a knowledge hub wired into agent workflows.

Platforms I've built with

Claude & Claude CodeClaude SkillsMCP Hermes AgentGoogle AI StudioGemini NotebookLMAbacus.AIBase44 Manus.aiGensparkCREAO OpenRouterLightning.aiMake.com ApifyAirtableFirebase SupabaseHeyGenDescript MeshyVeo 3.1GoHighLevel

Ongoing training

Outskill / GrowthSchool Generative AI Mastermind — three cohorts across 2026 — plus the AI Generalist Accelerator curriculum, AI SEO Success Lab, and continuing coursework. I also write the tutorials others follow.

Web & Small Business

What I've been doing since before "the cloud" was a word anyone used.

Development
WordPress, WooCommerce, Shopify, HTML/CSS, Astra and custom themes, plugin configuration, mobile-first responsive design, site migrations.
SEO
On-page optimization, JSON-LD schema markup, local landing pages across ten Central Washington markets, Search Console, Analytics, Site Kit, technical audits.
Infrastructure
Hosting administration, VPS management, DNS, SSL, email configuration, backups, security hardening, cache and performance tuning.
E-Commerce
Storefront builds, product catalogs, Stripe and PayPal processing, print-on-demand fulfillment, affiliate and AdSense monetization.
Marketing
GoHighLevel CRM, Mailchimp, funnel construction, email sequences, social content strategy, review management.
Business Ops
Fixed-price scoping, client discovery, project management, post-launch training, maintenance retainers, GDPR and cookie-consent compliance, a 34-domain portfolio.
Hardware
On-site and remote computer repair, upgrades, custom PC builds, network setup and troubleshooting.

Experience

Where the hours went.

Owner — Web Developer & Technician

Gorden Web Design & Computer Repair

2003 – Present · Central Washington

  • Fixed-price WordPress websites for small businesses across Quincy, Ephrata, Othello, Warden, Soap Lake, Moses Lake, Ritzville, Wenatchee, and Ellensburg.
  • The whole cycle, solo: discovery, quote, mockups, build, launch, training, support.
  • SEO, schema, and analytics configured so sites rank locally from day one.
  • Hosting, domains, DNS, SSL, and VPS administration; migrations and maintenance retainers.
  • On-site and remote computer repair, upgrades, and network setup.

Data Center Operations Senior Associate

NTT DATA

April 2019 – Present · Central Washington

  • Daily operations support for enterprise data center facilities.
  • Hardware installation and lifecycle work on production equipment.
  • Site monitoring, access control, and incident escalation within enterprise change and safety procedures.

Security Officer

Securitas Security Services USA

August 2012 – April 2019 · Washington

  • Camera monitoring and access control at data center sites — moved directly into data center operations with no break in service.

IT Contractor

Advantage Technical Resourcing

December 2011 – March 2012

  • Technology lifecycle assignments with enterprise clients including Microsoft and Hewlett-Packard — deployment, imaging, hardware refresh.

Technology Helpdesk Aid & Tutor

Big Bend Community College

October 2006 – December 2008 · Moses Lake, WA

  • Tutored students in computer coursework; resolved lab, portal, and end-user issues for students and staff.

Resident Manager

Kiemle & Hagood Co.

March 2005 – November 2011 · Spokane, WA

  • Managed a HUD-subsidized senior apartment complex — leasing, marketing, resident relations, daily operations.

Download

Take it with you — a PDF of the resume.

Douglas Gorden Jr. — Resume 3-page PDF covering professional summary, AI & automation work, web & small-business expertise, full experience timeline, and credentials. Download Resume (PDF)

Education

Where the foundation came from.

Cisco Networking Academy CertificateBig Bend Community College · CCNA 1 & 2 completed, plus Microsoft Networking coursework · 2006–2009
Associate of ArtsSpokane Community College · President, ACM chapter 2000–2001 · Computer Club Member of the Year, 1998
Microsoft Office SpecialistMOS certified
Moses Lake High SchoolDiploma, 1989 · Varsity football, All-Conference Big Nine, 2nd Team All-State

Let's Talk

Got a project, or just want to know if AI can actually help your business?

I give straight answers, including when the answer is that you don't need what you think you need.